Hindware, one of the most respected brands in India, has recently marked fifty glorious years of providing world class products and services to its wide range of customers. The smart consumer centric strategic approach adopted by hindware is central towards the brand climbing the rungs over the years. Offering a diverse product portfolio from sanitary-ware, faucets, tiles, kitchen appliances, extractor fans to wellness products, design is at the heart of each product. The brand objective is to serve every prospective customer by offering them a plethora of choices. The pursuit of superior quality and excellence combined with undying vigour and hard work highlights the reasons why Hindware has grown to become a market spearhead and a brand recognized by a growing number of customers nationally as well as in the global market.
BLAZE TO BRILLIANCE
The intriguing and fascinating journey of Hindware was born of a quest to achieve perfection in the competitive field of sanitary ware. Hindware has evolved magnificently over the years from a regular brand to a complete and elegant solution provider offering a lifestyle statement. Hindware commenced its operations in the year 1960 under the valuable guidance of Mr. R K Somany. Since then, Hindware has seen tremendous business expansion, market penetration and new business ventures in every subsequent decade. It has four manufacturing units – one located in Bahadurgarh, Haryana while the other three are in Andhra Pradesh. Hindware’s ascent to the top 300 companies in India has been an important milestone in its journey. DLF, Taj Hotels, GMR, Unitech, ITC Hotels, Infosys, Coca-Cola, Pepsi, Pernod Ricard, Nestle and many more form the illustrious and eminent clientele that brand caters to.
Since its inception, the principles of Hindware revolve around integrity, excellence and customer satisfaction. Hindware strives to deliver products with an elegant and meticulous finish to ensure that the customer’s needs are appropriately fulfilled. Further, Hindware’s quality is unmatched in the field of sanitary-ware and is recognized as such by the prestigious leading magazine Forbes, which ranks it as one of the top 100 small and medium sized companies in the world. Being awarded the prestigious ISO 9001, 14001 and OHSAS 18001 certificate demonstrates and speaks of the brand’s supremacy. Customer Satisfaction, Product Innovation, and Quality Control are the three anchors that have bolstered the trust and respect that the brands commands today from millions of customers and thousands of dealers nationwide. The testimonials received by the brand is at an astronomical 40 million satisfied customers. Hindware provides a 360 degree service to its enormous number of satisfied customers, from installation services, standardized labour charges, a protection plan and home solutions, to warranty services.
ENGAGEMENT THAT ENTHRALLS
Hindware’s mission and resolve has always been centred on empowering and satisfying its end customers. In pursuance of this resolve, the brand promises to deliver convenient, safe, innovative, world class and dynamic products to its customers while taking into account the ever changing needs and demands of a dynamic market. A major step towards ensuring an improved shopping experience to the customers has been the development of Hindware’s web portal, where all the vastly different types of products are appropriately categorized in terms of relevance, so that the customer is assisted in searching for and finding the right product. Actions speak louder than words and Hindware’s actions convey that its commitment to its customers is unmatched.
The market and customer requirements are forever changing and dynamic, and Hindware is always a step ahead to meet new challenges. This brand believes in continuous improvement and product innovation to deliver products of value to the customers. At Hindware, creativity and innovation plays a synergetic role in product development that enriches customer’s quality of life. Hindware follows international quality standards and gladly takes up new ideas to deliver new products according to customer requirements.
Hindware is consistent in delivering improved performance year on year and will continue to do so. The brand believes integrity, customer satisfaction, innovative ideas and technologically advanced products is the way to enhance customer experience moving ahead. It wants to reach more homes, connect with more customers and penetrate the international market to expand its business. Its ambitious plan is to become a world class brand and a first choice for consumers building their living space.