globe-telecom-philippinesGlobe is a leading telecommunications company in the Philippines. Going by the motto ‘enriching lives through ease and relevance’, their stated mission is to create a wonderful world for people, businesses and the nation and to ‘inspire and enrich lives through communications’.

BLAZE TO BRILLIANCE

FACTOIDS

  • Formed out of a partnership between Ayala Corporation and Singapore Telecom, the company operates one of the largest and most technologically advanced mobile phone networks in the Philippines
  • It ensures that business is pursued without ignoring societal and ecological issues
  • Globe continues to develop mobile and Internet technology solutions to help raise the bar of the Philippines’ educational system

Formed out of a partnership between Ayala Corporation and Singapore Telecom, the company operates one of the largest and most technologically advanced mobile, fixed line and broadband networks in the country, and maintains a large distributor over-theair reload network of retailers, distributors, suppliers, and business partners nationwide. As of end of June 2014, it had 40.6 million pre-paid customers and 2.1 million postpaid customers.

FAITH FACTOR
In keeping with the company value of putting the customer first, Globe Telecom Inc. ensures that business is pursued without ignoring societal and ecological issues, problems and needs of its staff and partner communities. As a Filipino enterprise, the company takes pakikipagkapwa (the Filipino term for neighbourly concern) to heart and has institutionalised the practice through Globe Bridging Communities (Globe BridgeCom), its flagship corporate social responsibility (CSR) programme.

ENGAGEMENT THAT ENTHRALS
Globe is committed to protect and promote the health, safety and welfare of its employees with existing laws and regulations and in accordance with best practices. Aside from other benefits mandated by law and the CBA, the Globe group has a funded, non-contributory, defined benefit pension plan covering substantially all of its regular employees. The benefits are based on years of service and compensation on the last year of employment.

INNOVEDGE
Globe continues to develop mobile and Internet technology solutions to help raise the bar of the Philippines’ educational system, to make environmental conservation advocacy more efficient and it provides national government inexpensive and fast means to deliver social services. Some of its innovative initiatives are iLead (Good Governance), iProsper (Entrepreneurship) and iAccess (Access to Social Protection and Excellence in Delivery of Social Services).

BRAND PROMISE
Globe won several awards and accolades in 2014 for its services including ‘People’s Choice Stevie Awards for Telecommunications’, ‘Philippines Mobile Service Provider of the Year’ at 2014 Frost & Sullivan Philippines Excellence Awards, ‘Best Telecom Carrier in Asia’ and ‘Most Innovative Telecom Project for Globe Google Free Zone’ at 17th Telecom Asia Awards, ‘Gold Award for Best Use of Technology in Customer Service’ and ‘Bronze Award for Innovation in Customer Service’ at the 8th Stevie Awards for sales and customer service, among others.